Warranty

Locketch offers a 12-month warranty on all models, subject to the terms and limitations of this warranty. Under normal usage, the warranty covers only the original consumer user (“you”) of our models, brand products (“Products”) against defects in material and workmanship. The warranty is valid for 12 months from the date of purchase (or delivery as may be required in certain jurisdictions). Locketch provides lifetime customer service and technical support.

If the Product is found to be defective, Locketch’s sole obligation, at its option, is to either repair or replace the Product, or refund the original purchase price in exchange for the Product.

Return and Replacement: Locketch may require that you return the Product to Locketch offices or representatives. Locketch may request a copy of your sales receipt or dated itemized receipt. Locketch may, at its option, use new or refurbished or used parts in good working condition to repair or replace any Product. Any replacement Product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.

What Is Not Covered:This warranty does not cover problems or damage resulting from (1) accident, misuse, abuse, misapplication, or any unauthorized repair, modification or disassembly; (2) improper operation or maintenance; (3) usage not in accordance with Product Instructions or usage for purposes other than for which the Product was designed or intended; (4) lost parts that were originally supplied with the Product; (5) normal wear and tear and aging; (6) failures, defects, or damage (including, but not limited to, any security failure or loss of data) caused by any third-party product, service, or system connected or used in conjunction with the Product; or (7) other causes that are not defects in material and workmanship except where such restriction is prohibited by applicable law. This warranty additionally does not cover consumable parts (such as batteries) products marked as “sample” or sold “AS IS”.

Limitation of Liability: LOCKETCH WILL NOT BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT OR LOSS OF OR DAMAGE TO PROPERTY, WHETHER BASED ON CONTRACT, WARRANTY, TORT(INCLUDING, BUT NOT LIMITED TO, STRICT LIABILITY OR NEGLIGENCE), PATENT INFRINGEMENT, OR OTHERWISE, EVEN IF LOCKETCH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOCKETCH’S AGGREGATE CUMULATIVE LIABILITY HEREUNDER SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE PAID FOR THE PRODUCT THAT CAUSED SUCH DAMAGE. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental, or consequential damages, so the above limitations or exclusions may not apply to you.

Disclaimer Of Warranties: EXCEPT WHERE PROHIBITED BY LAW, THE WARRANTY AND REMEDIES DESCRIBED ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL,WRITTEN, EXPRESS, STATUTORY OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH LOCKETCH DISCLAIMS. AN IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE WARRANTY PERIOD ABOVE. Any recovery is limited to repair, replacement, or refund as described above. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.

No Other Warranties: No Locketch dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

Submit a Warranty Claim

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